Managing Conflict in Small Business with Jason Treu
Every work place has to manage conflict at some point. Most of us usually wait until it causes a problem. However, there are things you can do in your small business to reduce the chances of conflict and help keep everyone on track.
Jason Treu, a conflict management expert, gives some excellent guidelines on conflict management and prevention.
He also have a very cool product called Cards Against Mundanity which I would recommend to all small business owners.